Changeover, check-in and crew list software Guests on the water,
not on the dock.

24 boats in and 32 out, inspections squeezed between them, and a family waiting on the pontoon at four. Changeover is the hardest day of your week. It is the part we built first.

For the base and the dock team

Changeover

One board the whole base is looking at

Every boat coming in and going out over three days, each one green, amber or red from its inspections, open faults and guest reports. The office watches it on a TV. The dock watches the same work on a phone.

Replaces A group chat, a printed list and someone walking the pontoon to check.

Changeover: The board in the office, across both bases.
The board in the office, across both bases.
Changeover: On the dock, one person.
On the dock, one person.
Changeover: The check-out inspection, and when the boat has to be guest-ready.
The check-out inspection, and when the boat has to be guest-ready.

Guest check-in

The boat explained before they board it

Guests walk the boat themselves, with photos and plain words for where things are and how they work. If something is not right they flag it there, without hunting for someone on the dock.

Replaces Twenty minutes on the dock explaining the same seacock for the ninth time this season.

Guest check-in: The operator’s own welcome, and the boat described before they see it.

Crew list

Paperwork that arrives already finished

Guests add their own crew before they travel. The phone camera reads each passport, so nobody types a document number. A passport that expires too soon is flagged while there is still time to fix it.

Replaces Photographing passports at the desk and re-typing them into the transit log.

Crew list: Filled in at home.
Filled in at home.
Crew list: The phone reads the passport.
The phone reads the passport.

What the boat adds

The queue orders itself around the boats

Every other changeover tool has to be told when a boat is coming back. Ours is told by the boat. The Pulse unit reports its position, Velamari works out when it will really arrive, and the board re-orders itself around that.

So the cleaner is sent to the boat that is genuinely twenty minutes out rather than the one that was due at two, and the family whose charter starts on it gets a real time instead of a shrug. Nobody phones anybody to ask.

See it on a real Saturday

The quickest way to judge this is to look at the board with your own fleet's week on it.

Talk to us
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