Guest feedback and rate benchmarking for charter operators What made the week,
and what to do again.

A season is hundreds of charters and a general feeling about how it went. This turns the feeling into something you can act on, and into guests who come back.

For the operator

Satisfaction

Every charter asked, not just the loud ones

Every guest is asked after their week: one score, then the boat, the check-in, the base, the condition. Comments come back grouped and summarised, so a season of answers is something you can read in a sitting.

Replaces A review site you find out about later, and a sense that things went fine.

Satisfaction: A season of answers, scored and grouped.

Guests

The ones who came back, and the ones who would

Every guest in one place with the charters they have taken. A returning family is recognised before they reach the desk, and their history is there when you decide what to offer them next.

Replaces Recognising a name and hoping somebody remembers the rest.

Guests: Every guest, with the charters they have taken.

The market around you

What everyone else is asking for the same week

We crawl advertised charter prices and availability across the Mediterranean every week. See how your own rates and open weeks sit against the region you compete in.

Replaces Checking three competitor sites by hand in January.

See this week's Market Pulse
The market around you: Your rates against the region, week by week.

What the boat adds

An answer about a boat, in a week, not a score out of ten

Every answer is attached to the charter and the boat it came from. So a boat that is quietly scoring below the rest shows up as a boat, not as a slow drift in an average. It sits next to that hull’s inspections and faults, where the reason usually is.

Look at your own market first

Market Pulse is public and free. Find your region, see the week, and then decide whether the rest is worth a conversation.

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